Msunduzi's billing system has faced Public Protector complaints, a disputed dual billing cycle, and a R4 billion arrears crisis. Upload your account, and we flag duplicate charges, reading spikes, and cycle changes automatically — then generate your dispute letter in one click.
Built specifically around how Msunduzi bills — not a generic invoice tool.
Every statement is logged and kept — your full billing history, in one place, finally.
Duplicate charges in one cycle, meter readings that jump well beyond your usual pattern, billing dates that drift from your normal cycle — flagged automatically, in plain language.
A properly referenced, dated objection document — ready to submit, with the paper trail ratepayer groups say the municipality keeps losing.
Every feature here answers a specific, documented complaint about municipal billing in Pietermaritzburg — not a hypothetical one.
Businesses and residents were moved onto different billing dates without clear notice. We track your specific cycle so a shift doesn't catch you by surprise.
Ratepayer groups have raised concerns that submissions aren't properly recorded. Every dispute you generate here is timestamped and stored as your own evidence trail.
A meter reading that jumps well past your normal usage often means an estimate, not an actual read. We flag the pattern so you can query it immediately.
14-day free trial on every plan. Cancel anytime.
For a single business account
For businesses with multiple properties
For bookkeepers & accountants managing clients